​Privacy Policy for Ravenswood Rheumatology

Effective Date: November 13, 2024

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At Ravenswood Rheumatology, your privacy is a priority. By agreeing to receive care at our clinic, you also agree to this policy and consent to our practices, including any updates we make.

 

Information We Collect

We may collect and maintain the following types of information about you:

   - Personal Identification Information: Such as your name, address, phone number, email address, and emergency contact information

   - Health Information: Your medical history, diagnoses, treatment information, prescriptions, and other health-related data.

   - Billing and Payment Information: Such as insurance details and payment methods.

 

How We Use Your Information

We use your information to:

   - Provide you with healthcare services and treatment.

   - Process billing, insurance claims, and payments.

   - Communicate with you regarding your appointments, health, and treatment.

   - Comply with legal requirements and safeguard public health.

 

Disclosure of Your Contact Information

To improve communication regarding your health and treatment, we may share your contact information with a trusted, HIPAA-compliant third-party service that allows us to send text message updates. This service helps us keep you informed about important aspects of your care, including appointment reminders, follow-up care instructions, and health-related information. By receiving care at our clinic, you are opting in to receive these messages. If you wish to opt out you may do so by contacting our office or informing us of this decision during an appointment.

 

Text Message Communication

When you provide your contact information to Ravenswood Rheumatology, you consent to receiving text messages as part of your treatment experience. These communications are intended to enhance your care and ensure timely updates. If at any time you wish to opt out of receiving these text messages, please notify our clinic staff, and we will update your preferences.

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Website use

We strive to maintain your privacy, confidentiality, and security at all times.​ We will not intentionally use your data without your permission, unless for purposes of maintaining the site or for reviewing the site's use. We will make every effort to notify you accordingly of all data collection practices.​ 

 

Protecting Your Information

We use appropriate technical and administrative measures to protect your personal and health information against unauthorized access, disclosure, alteration, or destruction.

We follow HIPAA guidelines and ensure that your medical information is treated with the respect and care you deserve

We will not accept or show you health information content, advertising, sponsored programs, or services that we know to contain false or misleading information or that promote ineffective or dangerous products.

Although we make every reasonable effort to protect personal information and health-related personal information from loss, misuse, or alteration by third parties, you should be aware that there is always some risk involved in transmitting information via the Internet and that hackers or thieves do find ways to thwart security systems. Should we become aware of a breach of your information, we will inform you as quickly as possible.

 

Your Rights

You have the right to:

   - Access and obtain a copy of your medical records.

   - Request an amendment of your medical records if they are inaccurate.

   - Request restrictions on certain uses and disclosures of your information.

 

Updates to Our Privacy Policy

We may update this Privacy Policy as necessary. Any changes will be posted on our website and will be effective upon posting.

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This policy is designed to ensure that we respect your privacy and provide you with the best possible care. Thank you for trusting us with your health.

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